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Our American Towman Prestigious "ACE" Award

Contact: Dennie Sorrenti
Tel: 845-986-4546 x213
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Alfred Muzny from ARROW WRECKER of Oklahoma City, OK, has received the prestigious American Towman ACE Award for achievement in service performance. Recipients were nominated by the nation's major motor clubs and dispatch centers, including: Allstate Motor Club, Asurion, Canadian Roadside & Recovery, Coach Net, Cross Country Automotive Services, GE Consumer Finance, GEICO Direct, and Road America.

The nomination guidelines for the ACE Award include: the highest percentage of calls when the estimated time of arrival is achieved, consistency in response time, written appreciation from customers, and percentage of calls serviced (instead of turning them away), thereby reflecting reliability and overall professionalism. ACE recipients rank in the top 1% of the towing industry's service providers. The ACE Award is presented by American Towman Magazine, the leading trade publication serving emergency road service professionals.

The ACE Award was commemorated by an original design belt buckle. The buckles were presented to the towing professionals during the ACE Award Ceremony, cosponsored by Allstate Motor Club, Asurion, Coach Net, Cross Country Automotive Services, GE Consumer Finance, GEICO Direct, and Road America at the Baltimore Convention Center in Baltimore, Maryland, November 21, 2004 at the American Towman Exposition, the world's largest trade show and convention for emergency road service providers.

NOTE: These professionals handle a diverse spectrum of emergency road service calls. You may want to ask the ACE recipient to recount an incident in which they went above and beyond the call of duty to serve the customer. For more information on this company, please call Alfred Muzny of Arrow Wrecker at 405-943-1800


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