Privacy Policy

Effective Date: [October 10, 2025]

Arrow Wrecker Service (“Arrow Wrecker,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information through our website https://arrowwrecker.com (the “Site”).

1. Information We Collect

We may collect personal information when you interact with our website, including:

Form submissions: Copies of your driver’s license, vehicle title, registration, or insurance card uploaded through our online release forms.
Contact information: Your name, phone number, email address, and any additional details you provide to verify vehicle ownership or request service.
Technical information: IP address, browser type, operating system, and pages visited, collected through standard analytics or security tools.
Comments: When visitors leave comments on the site, we collect the data shown in the comment form, the visitor’s IP address, and browser user agent string to help detect spam.

An anonymized string (hash) created from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

2. Use of Information

We use the information you provide solely to:

Verify vehicle ownership and process release requests.
Respond to your inquiries and communicate with you.
Comply with legal requirements and prevent fraud or abuse.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Fillable PDF Form

We also make available a fillable PDF form, “Authorization for Release,” located at this link. This document may be printed, filled out, and submitted in person, by fax, or by email. Information transmitted by fax or email is outside the control of this website, and you assume responsibility for any data shared through those channels.

4. Data Storage and Retention

All online submissions are transmitted over a secure SSL (HTTPS) connection.
Form submissions are automatically deleted from our system on a weekly basis.
Emails sent to copy@arrowwrecker.com are retained only as long as necessary to complete the requested service.
Technical log data may be stored temporarily for security and performance purposes.

5. Cookies

Cookies are small data files stored on your device to improve your experience. Our site may use cookies to remember preferences, logins, or analytics data. You can disable cookies through your browser settings at any time.

If you leave a comment on our site, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last for one year. Login and session cookies are temporary and expire automatically.

6. Embedded Content and External Links

Articles or pages on this site may include embedded content (videos, images, articles, etc.). Embedded content from other websites behaves exactly as if you visited that website directly. These external websites may collect data, use cookies, or monitor your interaction with that content. We are not responsible for the privacy practices of external sites and encourage you to review their policies.

7. Data Access, Sharing, and Security

Access to form submissions is limited to authorized Arrow Wrecker personnel.
The website is hosted by a third-party provider that implements standard security and encryption protocols. The hosting provider does not access or use the content of submitted forms.
Industry-standard measures, including SSL encryption, firewalls, and access controls, are in place to safeguard your information.
Despite these efforts, no internet transmission or storage system can be guaranteed 100% secure. Submission of personal data is at your own risk.

8. Your Rights

If you have submitted information through this site, you may request:

A copy of the personal data we hold about you.
Correction of any inaccurate information.
Deletion of your personal information, except where required by law.

Requests can be submitted to:

Arrow Wrecker Service
Fax: 405-236-3502
Email: copy@arrowwrecker.com
Phone: (405) 943-1800

9. Comments and User Accounts

If you leave a comment, the comment and its metadata are retained indefinitely. For users who register (if applicable), personal information in profiles can be viewed, edited, or deleted at any time, except for usernames. Administrators can also view and edit this data.

10. Children’s Privacy

This website is not directed toward individuals under 18 years of age, and we do not knowingly collect information from minors. If you believe we have unintentionally collected such information, please contact us to request deletion.

11. Legal Compliance

We may disclose personal information if required by law, subpoena, or governmental request, or to protect the rights, property, or safety of Arrow Wrecker, our customers, or others.

12. Disclaimer and Limitation of Liability

While reasonable efforts are made to protect your data, Arrow Wrecker and its third-party hosting provider shall not be liable for any damages, losses, or unauthorized access resulting from transmission errors, system failures, or security breaches beyond our control.

By using this website or submitting information, you acknowledge that you understand and accept these risks.

13. Changes to This Policy

This Privacy Policy may be updated periodically to reflect new practices or regulatory requirements. The effective date at the top of this page indicates the most recent revision.

14. Contact Us

If you have any questions, concerns, or data-related requests, please contact us: