Privacy Policy

Arrow Wrecker Service (“Arrow Wrecker,” “we,” “our,” “us”) respects your privacy and is committed to protecting personal information collected through https://arrowwrecker.com (the “Site”).

Information We Collect

• Form submissions: Driver’s license or state ID; vehicle title, registration, or insurance card; and contact details necessary to verify ownership and process release requests.
• Technical data: IP address, user-agent, device/browser info, pages visited, and similar data for security and performance.
• Comments: If comments are enabled, we collect the data displayed in the comment form plus IP/user-agent to prevent spam. A hashed email may be sent to Gravatar to check if you use it (see Gravatar’s policy).

How We Use Information

• Verify vehicle ownership and process vehicle releases.
• Respond to inquiries and provide customer support.
• Protect the Site, prevent fraud/abuse, and comply with law.

We do not sell personal information or use it for marketing unrelated to your request.

Fillable PDF Option

We provide a printable, fillable PDF (“Authorization for Release”) at this link. If you submit forms by fax or email, that transmission occurs outside this website and is your responsibility.

Cookies & Embedded Content

We may use cookies for session management, preferences, and security. Embedded content (e.g., maps or videos) behaves as if you visited the third-party site; their policies apply.

Data Access & Sharing

• Access to submissions is limited to authorized Arrow Wrecker personnel.
• The Site is hosted and maintained by a third-party provider using standard security. The provider does not access or process submission contents.
• We may disclose information if required by law or to protect rights, property, or safety.

Retention

Online form submissions are automatically deleted from the website system on a regular schedule (typically within seven (7) days). Email records are kept only as long as needed to provide service or comply with law.

Your Rights

You may request a copy, correction, or deletion of your data (subject to legal retention). See the Contact / Requests tab below.

Children’s Privacy

The Site is not intended for individuals under 18. If you believe we have inadvertently collected information from a minor, contact us to request deletion.

Updates

We may modify this Privacy Policy; the effective date will reflect the latest revision.

Terms & Conditions

These Terms govern your use of the Site and any online forms or downloadable documents provided by Arrow Wrecker. By using the Site, you agree to these Terms.

Purpose & Eligibility

The Site provides information and forms related to vehicle release. You must be 18+ and legally authorized to act for the vehicle owner, lienholder, or legal representative.

Authorized Use

• Provide accurate, lawful information; do not submit fraudulent content.
• Do not attempt to bypass security, disrupt the Site, or scrape data.
• Do not upload content that infringes copyrights, trademarks, or privacy rights.

Data & Privacy

Submission of personal information is governed by the Privacy Policy. Submissions are encrypted in transit (SSL) and deleted on a routine schedule.

Printable PDF Form

Users may print and deliver the Authorization for Release form in person, by fax, or by email to copy@arrowwrecker.com. Arrow Wrecker is not responsible for misdelivery or interception of documents sent via third-party channels.

Third-Party Hosting & Maintenance

This Site is hosted/maintained by a third-party provider with industry-standard protections. The provider does not access submission contents. Business operations and data decisions are managed solely by Arrow Wrecker.

Intellectual Property

All Site content is owned by Arrow Wrecker or used under license. You may not copy, redistribute, or modify content without written permission.

Disclaimers & Limitation of Liability

The Site is provided “as is.” Arrow Wrecker and its hosting provider disclaim all warranties to the fullest extent allowed by law and are not liable for direct, indirect, incidental, or consequential damages arising from use of the Site, including unauthorized access, data loss, or interruptions beyond our control.

Indemnification

You agree to indemnify and hold harmless Arrow Wrecker, its employees/agents, and its hosting provider from claims arising out of your use of the Site or violation of these Terms.

Governing Law & Venue

Oklahoma law governs these Terms. Exclusive venue lies in courts located in Oklahoma County, Oklahoma.

Changes

We may update these Terms at any time. Continued use after changes constitutes acceptance.

Website Disclaimer

Information on this Site is provided for general informational purposes only and may change without notice. It does not constitute legal advice or create any client relationship.

Third-Party Links

Links to external sites are provided for convenience. We are not responsible for their content or policies.

Security Statement

We employ reasonable safeguards; however, no system can guarantee absolute security. You submit information at your own risk.

Limitation of Liability

Arrow Wrecker, its affiliates, and its third-party hosting provider shall not be liable for any loss or damage resulting from use of the Site or reliance on its content.

Data Security & Retention Policy

Acceptable Use Policy

• No false, fraudulent, or unauthorized submissions.
• No attempts to probe, scan, or breach security or to disrupt service.
• No malware, viruses, or automated scraping/spam.
• No attempts to access data belonging to other users.
• Comply with all applicable laws and these policies.

Violations may result in access termination and/or legal action.

Contact & Data Requests

For questions or to submit a request to access, correct, or delete your personal information, contact:

Arrow Wrecker Service
Fax: 405-236-3502
Email: copy@arrowwrecker.com
Phone: (405) 943-1800

To help us locate your record, include your full name, phone number, the approximate date of submission, and the vehicle details.