My Car Has Been Impounded
We’ll help you get it released quickly. Bring the required documents and stop by our lot; our staff will guide you through the process.
Secure Storage • 24/7 Dispatch • Identification Required
How to Retrieve Your Vehicle
Follow these steps at our office to complete your release and pick up your vehicle.
1
Confirm location & hours. Verify the vehicle is at our lot and note our release hours (see sidebar). Some police holds require a release first.
2
Bring required documents. Valid photo ID and proof of ownership/authorization (see details below). For rentals or lienholders, bring a letter of authorization.
3
Visit the office. We’ll verify documents, calculate towing & storage fees, and complete the release forms.
4
Pay fees. Pay any towing, storage, admin, and after-hours fees (if applicable). Receipts will be provided.
5
Pick up the vehicle. Our staff will escort you to the vehicle. Please bring a working key and a licensed, insured driver.
What to bring (documents)
- Government-issued photo ID (driver’s license, passport, state ID)
- Proof of ownership (current registration, title, or insurance with name matching ID)
- Authorization if the registered owner is not present:
- Owner’s signed authorization + copy of owner’s ID
- Rental company: company letter/authorization & rental agreement
- Lienholder: letter of authorization on company letterhead
- Police release if required (DUIs, accident investigations, or holds)
Fees & payments
- Towing — based on vehicle class / distance
- Daily storage — per calendar day after impound
- Administrative / release — where applicable
- After-hours gate — if released outside office hours
Amounts vary by vehicle and agency requirements. Call dispatch for today’s estimate: (405) 943-1800.
Who can pick up
- Registered owner with ID and proof of ownership
- Authorized agent with signed letter and copy of owner’s ID
- Rental company / lienholder with authorization and agreement
A licensed, insured driver must operate the vehicle off the lot.
Police holds / releases
Some impounds require a law-enforcement release before pickup. Contact the originating agency for instructions. Bring that release along with your ID and ownership documents.
Information provided as a general guide; agency rules may vary.